This is a great video clip from Kelly Olexa. She’s a smart cookie with lots of great info to share. She really nails it when she talks about people talking AT you rather than connecting WITH you. When you are participating in Social Media, Listen first. Then Engage. Sales and Marketing is more and more about relationships, less and less about in your face advertising.

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March 31st, 2009 | Tags: communicating, connecting, Kelly Olexa, listen, listening, marketing, sales, social media | Category: Business Matters, Marketing/Sales | Subscribe to comments | Both comments and pings are currently closed